Quick and easy, step-by-step, troubleshooting guide:

The new Apple TV is a hit! And the AirPlay and AirPlay Mirroring got much more stable and faster on the 4th generation device! Even so, problems can still happen, specially with AirPlay. It can be some weirdness on your router, or the iPhone itself… streaming video/screen of the iPhone to the Apple TV involve a lot of technologies.

But don’t worry. Just watch the video and do all the following 9 steps to fix AirPlay problems:

1. Turn OFF the Cable Modem, Router and Wifi
2. On the Apple TV, close all running apps
3. Restart the Apple TV
4. On the iPhone and/or iPad, close all the running apps
5. Restart the iPhone and iPad
6. Turn ON your Cable Modem, Router and Wifi
7. Enable Bluetooth on iPhone and iPad
8. Be sure all devices are using the same Network
9. Keep your devices updated

Putting all devices in the same network and enabling Bluetooth makes AirPlay much easier to work. It is also possible to do “Peer-to-peer AirPlay” from an iPhone or iPad who is NOT connected on the same network, which is useful mostly at offices and schools.

AirPlay Support links

Apple has some very nice and detailed support content about AirPlay troubleshooting:

• Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch:
  https://support.apple.com/en-us/HT204291
• Use AirPlay to wirelessly stream content from your iPhone, iPad, or iPod touch (contains some information about peer-to-peer AirPlay):
  https://support.apple.com/en-us/HT204289

I hope it helped you!

iPad and iPhone sound problems are very easy to fix!

This tutorial shows you:

• how to un-mute the iPad (lots of people don’t even know it can be put on mute)
• how to un-mute when the side-switch is used to lock the rotation of the screen
• how to turn the volume up
• how to bring up and down the Control Center
• how to close all the background apps in iOS 8 and 7 (it is basically the same on iOS 9, only that now you are presented with a stack of screens, not side-by-side)
• how to reboot/restart the iPad

Hope you enjoy!

Headphones Only

If you tried everything in the video but have “headphones” indication even when you don’t have headphones inserted, your iPad might moisture in the headphones connector. Try inserting and removing your headphones a few times. Also, be sure the docking connector (where you charge the iPad/iPhone) is clean: use a dry toothbrush to remove any dust/dirty particles from the bottom connector. Keeping the iPad in a plastic zip bag with some silica envelopes for a night might help in the case of moisture messing up with the headphones detection or the external docking audio detection.

“Mute” doesn’t mute it all

The “Silent” function (either on “side switch” or  in “Control Center”) doesn’t mute content such as videos in YouTube – this is expected and explained by Apple in its documentation… but it causes some confusion as Apps get silenced and people don’t understand why since videos plays sound but apps are quiet.

Understand the Lateral Switch:
https://support.apple.com/kb/HT4085

Reset iPhone, iPad and iPod Touch: (rebooting, forcing it ‘off’ and ‘on’ again)
https://support.apple.com/kb/ht1430

Unresponsive iOS device, resolution checklist:
https://support.apple.com/kb/TS3281